Will my Macbook Air (early 2015) with a height of 11.8 inches and a width of 7.56 inches fit or stored in the bag? Thanks.
MacBook Air (early 2015) would be too tight to fit in the bag. Please refer to the part of the campaign page “SPEC”.
Last updated: December 22, 2019 18:18
How to manage my pledge? Could I change my pledge from Early Bird ($59)to Early Bird*2($99)?
You could change your pledge by clicking “Manage my Pledge”, then switch to Early Bird*2 ($99).
Last updated: December 21, 2019 22:55
What's the zipper, is it YKK or not?
The metal zipper pull is a customized project between NIID and YKK, a leading company in fastening and sippers. This aspect of the bag is finished with top-notch mirror-grade plating. We un-derstand your preference of material, and as a matter of fact, we are developing a new soft type of zipper pull with YKK for our up-coming outdoor and active line. Regrettably, it won’t be able to be applied to the Radiant Sling as it is still in the development pro-cess.
Last updated: December 21, 2019 22:55
I want to see more interior of the bag, can you update more pictures or videos to show them?
Please refer to the update#1, this update is including a lot of interior pictures and material details.
Last updated: December 21, 2019 22:55
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.